Vacancy expired!
We are looking to add a part-time appointment coordinator to our dental team. Hours would be Tuesday-Thursday, 7:30 to 5:30 (or slightly later just depending on end of day responsibilities) with the ability to come in on a Monday or Friday if needed.
The appointment coordinator represents the practice in all facets of patient services, which may include, but is not limited to; greeting patients, answering the telephone, scheduling appointments, maintaining patient records and coordinating patient flow.
Essential Duties include:
- Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals.
- Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures.
- Establishes, maintains and keeps patient files and records up to date (i.e. address, phone number, insurance information, etc).
-Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments.
-Performs necessary duties associated with checking patients in and out.
- Adheres to all safety and health regulations.
- Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed.
Knowledge/Skills:
- Skilled in the use of standard office equipment including: telephones, copiers, fax, computers and computer software.
- Ability to maintain composure and professionalism when exposed to stressful situations.
- Ability to work cooperatively with management, team members and patients.
- Ability to accept constructive criticism with a readiness to learn.
- Ability to understand and follow written and verbal instructions.
- Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
- Ability to greet visitors professionally and courteously.
Additional or different duties may be assigned occasionally at employer's discretion.
Education/Experience:
- High school diploma or equivalent
- Minimum of 1 year relevant experience in an administrative/receptionist role.
Please submit a cover letter with salary requirements and resume.
