Charter Network Operations is looking for a Manager of IP Video Operations Delivery. This position will be the primary resource manager and is a technical leader within the organization. Focusing on the human resource allocation and prioritization of tasks in addition to communicating project status to leadership. You will be responsible for the entire project life-cycle and expected to remove blockers where possible and escalate where not possible. The Manager role includes being the technical leader with primary guidance in the form of project prioritization and is expected to work with little to no supervision or time management direction.
DUTIES AND RESPONSIBILITIES
Strong Technical Leader which will be responsible for mentoring and guiding Principal and Senior level Engineering staff.
Prioritizes work and establishes goals according to Engineering and corporate strategy.
Expected to work collaboratively with peers (internally and externally), as well as, other organizations in order to solve problems and complete tasks.
Responsible for resources allocation, budgetary forecasting, change/MOP approval and Operations Engineering Document Approval.
Drives the design and coordination of Change Acceptance, Solution Acceptance and Support Continuation Decisioning.
Knowledge of public/private cloud technologies, micro services hosted on Kubernetes
Responsible in monitoring and maintaining vendor SLA agreements.
Accountable for managing outage update communications, internal task commitment dates and deployment go / no-go.
Knowledge of TCP/IP knowledge/troubleshooting skills (IPV4/IPV6), monitoring and alerting frameworks and logging solutions like Splunk, ELK.
Identifies and projects the LOE establishment.
Ability to present to members of the organization, including Executive Leadership.
Responsible for the hiring, and performance management of engineering staff, this includes: promotion and raise initiation.
Drives and manages operations handoff readiness approval.
Capable of leading and participating in succession planning for the IP Video Operations team.
Perform other duties, as assigned by the Senior Director of IP Video Operations.
BASIC / MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience
Minimum of eight (8) years' network / systems engineering experience
Minimum of seven (7) years' experience in Distributed highly scalable Systems
Minimum of three (3) years' supervisory and/or management experience
ADDITIONAL JOB QUALIFICATIONS
Previous project management and organizational leadership experience
Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to make decisions and solve problems while working under pressure
Strong ability to supervise and motivate others
Advanced knowledge of Kubernetes and AWS
Strong knowledge of IP Video Delivery solutions
Working knowledge of IP Multi-cast
Candidate must be available for network emergencies 7 x 24
PREFERRED QUALIFICATIONS
Masters Degree
SCTE/BCTE certification or equivalent
Industry and vendor specific certifications and training
WORKING CONDITIONS
Office environment
Limited Travel Required
EVD505 288182 288182BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $80,900. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.