Customer Service, Fulfillment & Events Coordinator (Vail Valley, CO)

Customer Service, Fulfillment & Events Coordinator (Vail Valley, CO)

06 Jul 2024
Colorado, High rockies 00000 High rockies USA

Customer Service, Fulfillment & Events Coordinator (Vail Valley, CO)

Vacancy expired!

Manufacturer & Worldwide distributor of Sportube luggage and Wildsyde Electric Bikes is looking for a Customer Service, Fulfillment and Events Coordinator.

An office based position, this person needs to be honest and trustworthy, enthusiastic, outgoing, detail oriented and organized. Attention to detail is imperative, with an ability to multi-task, prioritize and work within time constraints. Duties include but not limited to: communicating with both wholesale customers and consumers by phone and email, data entry of purchase orders and invoices, coordination of paperwork with a distribution warehouse, daily picking and shipping of accessory items. Position also includes input and contributing to marketing and advertising campaigns, brochure design, overseeing social media accounts as well as capturing/creating effective content.

Candidate will possess the ability to work either individually or as a team in a small office environment. Experience in QuickBooks, Microsoft Office especially Excel reporting is preferred. Knowledge of FedEx/UPS/USPS shipping programs is beneficial but not necessary. Good written and verbal communication and customer service skills required. Candidate must be able to comprehend and interpret vendor guidelines and follow instructions to achieve error free order fulfillment. The best person for the job will be eager to go the extra mile, grow within the position and be willing / able to take on additional roles as the company continues to grow.

You will be a Jack of all Trades, a problem solver and be able to effectively operate in multiple sectors of the business.

1- Customer Service and Fulfillment duties mentioned above.

2- Sales Support- Market Research, initial outreaches, cold calling, collection of data for sales and marketing purposes.

3- Events- Ability to effectively represent the brand(s) at both consumer and trade events. Willing to travel as needed. Willing to work nights and weekends as needed.

Position Start date is mid August or earlier if needed, with a full time, year round opportunity if candidate proves to be a valuable asset. We offers competitive wages with a M-F / 8-5 work schedule. Schedule is subject to change during show periods, events and other sales/promotional opportunities.

Please respond with resume and cover letter by pdf only to the CL address.

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