Peak 1 Express/AVA Rafting & Zip Line: Reservations Agent (Breckenridge,CO)
Schedule: Full-time or Part-time Available! (4-10 hour shifts a week offered)
Compensation: $14 - $15/hr. + Sale Incentive Pay Scale (DOE)
Why work for Peak 1 Express/AVA Rafting & Zip Line? Not only do we offer top-of-the-line customer service, but we have a team of highly qualified and enthusiastic sales staff who are deeply passionate about the services, trips and tours they are selling. When you join Peak 1 Express/AVA, you'll immediately understand why we love what we do. In addition to connecting our guests with reliable and affordable transportation and world-class adventure tours, you'll enjoy free access to our products, as well. That includes free airport shuttle service; discounts for friends and family; FREE access to the Breckenridge and Silverthorne Rec Centers; FREE Ski Pass for full-time agents; health benefits after only 90 days for full-time employees and when in-season, agents are eligible to access zipline tours at two locations and whitewater rafting on four rivers. Full time staff work 10 hour shifts with a 3-day weekend, giving you more time to enjoy everything that the Colorado outdoors and Peak 1 Express/AVA have to offer!
Obtain a comprehensive knowledge of all AVA and Peak 1 Express products, activities, outposts, lodging, policies, and procedures
Sell all AVA/P1E products over the phone and to walk-in customers using web-based reservations system
Assist with customer service questions and requests
Staff Main Street kiosk as scheduled: proactively engage the public with the goal of selling rafting and activity trips, answer all questions of interested parties, book reservations
Follow up with all sales leads by phone or email per call center policy
Work with partner companies to ensure all reservations are accounted for
Strive to achieve all personal and office-wide sales goals
Assist with outbound sales tasks, including but not limited to brochure distribution, meeting with outside sales agents, making outbound sales calls to potential partners and outside sales agents, assisting with basic marketing & social marketing.
Maintain a courteous and professional demeanor with all guests, partner companies, and AVA staff
Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience.
Work as a proficient and effective team member
Outstanding customer service skills
Strong sales skills
Ability to interact in a friendly and comfortable manner with strangers via phone and in person
Must be available for duration of rafting/ski seasons including weekend and holidays
All Sales staff must pass a criminal background check
How to Apply: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bbdef6bf-276c-484f-b4b4-9525c73cc3b0&jobId=265464&lang=en_US&source=CC3&ccId=19000101_000001&selectedMenuKey=CurrentOpenings
Peak 1 Express/AVA Rafting & Zip Line is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, protected veteran status or any other status protected by applicable law.