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Is This You? (Onsite)
Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.
Big Picture Thinking. You strive to improve internal processes and externally facing solutions.
User-centric. You derive joy from working with people to drive user-centered research and testing.
Storytelling. You understand how to reach and move an audience with an engaging story.
Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret and validate with data.
Service-Oriented. You are passionate about government innovation and improving services for citizens.
About the Role
The UX Researcher will support the mission by work with product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.
In addition, you will help scale user research by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.
Experiences Required for This Role
UX Research At least 3 years of experience and use cases with the following: