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Company Summary
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Target Openings
2
Job Description Summary
Are you a design leader ready for your next challenge? Are you a strategic thinker and facilitator who places user needs at the center everything you do? Are you driven by creating seamless end-to-end experiences for users that delight? Do you test to iterate on concepts and utilize key data to learn as you go? If this sounds like you, keep reading to learn about a great opportunity on our Digital Enablement Salesforce Team.
We are reimagining the sales and service experience across Travelers to ensure our employees are positioned to create strong relationships with our customers, agents and brokers. We're looking for a passionate, inspiring team player who thrives in simplifying the complex. A collaborative leader who brings fresh ideas and a human-centered design approach, to enable scalable solutions leveraged by thousands of Travelers personnel.
On a multi-disciplinary team, you will design and develop streamlined and integrated solutions that delight users and achieve business outcomes. You will lead discovery and framing activities, facilitate workshops, create and conduct research and synthesize findings into actionable insights to design and test concepts through implementation. Working in an Agile delivery model, your team will have a profound effect on driving efficiencies, increasing revenue and enabling a strategic technical foundation for the future.
Under general supervision, works independently on projects and is self-directed. UX lead partners with a collaborative, cross-functional team to research, design and usability test digital experiences.
Primary Job Duties & Responsibilities