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Company Summary
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Project Management, Technology
Target Openings
1
Job Description Summary
Under general supervision, the Senior Business Systems Specialist is responsible for/involved in all aspects of the life of a specific system/application. May include: evaluation of system enhancement requests, requirements development and documentation, testing and implementation; production support/troubleshooting, maintenance of system documentation, training responding to customer concerns and communicating results. The Senior Business Systems Specialist is responsible to assess and communicate impacts of changes to the application or system domain. The Senior Business Systems Specialist possesses strong knowledge of a particular business capability, product or system domain. Utilizing knowledge of the business and the specific application(s), identifies system opportunities to support business needs. May specialize in a particular technology or skill. This job typically does not lead others., but may act as a team lead coordinating multiple change requests or large enhancements. The Senior Business Systems Specialist may provide limited coaching to less experienced team members.
Personal Lines product and systems knowledge preferred.
This position may be based 100% remotely or in one of our offices.
Primary Job Duties & Responsibilities
Production support/troubleshooting: