Duration : 6-12+ Months Experiences Required for This Role Product Management At least 3 years of experience and use cases with the following:
Support the Digital Project/Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.
Assist in the creation and articulation of the product roadmap
Key partner in establishing regular cadence of embedding user research
Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders
Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion
Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction
Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog
Develop workplans, roadmap documents, and written reports as directed.
Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following:
Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services
Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction
Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
Using of productivity and analysis tools to manage iterative delivery JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
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