Vacancy expired!
L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.
As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:
-Assisting customers in developing L&W solutions to meet their needs
-Discussing features and benefits of products and services
-Establishing rapport with new customers and nurturing relationships with long term customers
-Receiving incoming building materials and placing them into inventory
-Organizing and maintaining the warehouse for effective and efficient utilization of available storage space while also ensuring that all products can be quickly retrieved for shipment
-Coordinating delivery requests to ensure efficiency and customer satisfaction
-Assisting in the design and execution of merchandising strategy
-Determining customers’ needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
-Answering incoming phone calls and emails to assist customers in a timely manner
-Accepting payment and applying it to the appropriate customer account
-Operating a forklift safely and efficiently and being able to handle heavy and awkward loads
-Reordering products to keep the store and warehouse shelves well stocked
-Addressing and resolving service concerns, should they arise
-Responsibilities may include assisting with delivery of materials to customers or jobsites and delivery functions including unloading and staging of product at jobsites as assignedSpecific qualifications include:
-Previous experience with interior building products is preferred
-Previous warehouse and forklift experience is preferred
-Excellent communication and interpersonal skills
-Solid time management and prioritization skills
-Basic computer skills
-Positive attitude and team player
-Detail and service orientedBenefits may include:
-Health, dental, and vision coverage
-Life insurance
-401(k) with company match
-Flex spending
-Paid time off
-Paid holidaysEqual Opportunity Employer / Drug Free Workplace