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DescriptionOrganization Seeks Customer Service Representative!OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. If you're looking for a short-term temporary position in New London, Connecticut, this Customer Service Representative opportunity could be for you!What you get to do every single day
Field and send written business correspondence
Be a part of business development by by actively cross-selling and referring customers
Handle incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
Requirements
Ability to recognize, evaluate, and resolve problems effectively
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Proven knowledge of Call Center Operations
Answer Inbound Calls experience
Strong familiarity with Microsoft Excel
Microsoft Office Word experience
Command of CRM
CRM experience
Strong customer service and office administrative skills
achievement oriented, positive attitude and an approach to work rooted in professionalism
Ability to use multiple computer systems, applications, and utilize search tools to find information
Comfort and confidence when interacting with internal and external partners and clients/customers
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Excellent verbal, written, and social communication skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: New London, CTDate Posted: September 3, 2019Employment Type: TemporaryJob Reference: 00700-0011150062Staffing Area: OfficeTeam
