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The White Hart in Salisbury, CT is seeking a Front Desk Agent who is outgoing, professional and energetic to be the first person who greets our guests when they arrive at our hotel. This position is responsible for providing superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, "energy-giving" attitude to be the bright spot in our guest's day. Other Key duties include:
Process guest registrations, including collecting payment
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
Assist other team members in various assignments, assist with breakfast, laundry or housekeeping duties.
Must be flexible in hours and days worked.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Ability to handle stressful situations in a calm, professional manner.
Previous experience is preferred, but not required. Must have flexible schedule.
