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We are seeking a Commercial Roofing Field Service Supervisor to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities :
Handle customer inquiries and complaints, ensuring customer satisfaction
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Inspect service jobs for safety and workmanship
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Scheduling and supervising up to 2-man crews, ensuring they are operating to optimize safety, service & quality measures
€ Qualifications :
5 or more years€™ experience in commercial roofing is necessary
Working knowledge of commercial / industrial roofing procedures and safety
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent communication, analytical, leadership, interpersonal, problem-solving and organizational skills
Experience with EPDM, PVC and TPO required
Must live within 1 hour from branch office
Competitive compensation based on experience.
Company truck
Employee Stock Option Plan
Paid vacations / holidays
Health Insurance (Medical, Dental and Vision)
CentiMark has over 50 years of construction industry experience and is the industry leader in their sector.