Vacancy expired!
CarpeVITA is a licensed, bonded and insured In-Home Care Agency. Compassion, Peace of Mind, and Excellence in Service have made CarpeVITA Home Care a leader in our industry. We pride ourselves in providing compassionate and flexible in-home care to our clients. Our customized healthcare plans, created & supervised by our Registered Nurses, improve the health and quality of life for our clients. We work with families and the medical community to ensure that our clients are treated with respect and dignity.
We are looking for the right person to join our Management Team!
Must be available to be on call several evenings a week and 2 weekends a month. Weekend Office Hours may be required.
Job Summary:
Responsible for all areas of Scheduling Aides and Clients along with General Office Operations. Understands and adheres to established CarpeVITA Home Care policies and procedures.
Duties & Responsibilities:
ï¶ Answers the telephone and documents new client information.
ï¶ Creates and maintains aide schedules.
ï¶ Schedules shifts by matching caregiver qualifications and availability to client's needs in a timely and efficient manner
ï¶ Adding the new client's schedule to the time management system
ï¶ Continuously updating caregiver status as "active" or "inactive" in the time management system
ï¶ Enters, maintains, and corrects client and employee related accounting data into the time management system.
ï¶ Enters staff and new client information into the time management and updates this information as it may change
ï¶ Daily reconciliation of the time management system.
ï¶ Performs general office duties including but not limited to word processing, photocopies, filing, shredding, sort/distributes mail, provides reception and telephone services.
ï¶ Manage Office Calendar
ï¶ Ability to prioritize projects with strong problem-solving skills.
ï¶ Responds to communications promptly and concisely (texts & emails).
ï¶ Orients caregivers and maintains current caregiver files in accordance with State Regulations.
ï¶ Records employee information such as personnel data, compensation, benefits, tax data, attendance, lateness, performance reviews, evaluations, and termination date and reason.
ï¶ Responds to Service Letters and Department of Labor requests.
ï¶ Maintains office supplies, forms and equipment. Notifies Operations Manager when supplies are needed.
ï¶ Understands and adheres to established CarpeVITA Home Care policies and procedures.
ï¶ Contacts care providers and clients regarding day-to-day changes.
ï¶ Discerns client services required as outlined in agreements, urgent requests and care plans.
ï¶ Maintains staff and client database (expired certifications, client admission and discharge from hospital).
ï¶ Verbally communicating the Care Plan and directions to the client's home to the caregiver.
ï¶ Communicating with the client regularly during the staffing process to ensure services exceed their expectations.
ï¶ Providing facilities with the caregiver documentation required to provide supplementary staff or work directly with a facility's client
ï¶ Advising aides about facility policies and procedures.
ï¶ Participating in all team meetings.
ï¶ Keeping Agency Director / Clinical Director updated/informed on all caregiver/client issues
ï¶ Excellent communication skills; both written and verbal
ï¶ Knowledge of operating standard office equipment
ï¶ Good research skills and attention to detail
ï¶ Prepare and modify documents including correspondence, emails and memo's
ï¶ Run company errands
ï¶ On Call phone duty- taking on call cell home at least 2 nights a week & 2 weekends a month
ï¶ Other miscellaneous duties as requested
Qualifications:
ï¶ High School Diploma along with two years related experience and/or training or experience in home care. Knowledge of the health care industry preferred.
ï¶ Prior scheduling experience preferred.
ï¶ Computer skills including but not limited to MS Office Applications and Scheduling programs
ï¶ Basic medical terminology.
ï¶ Interpersonal, organizational and communication skills.
ï¶ Maturity and ability to deal effectively, and professionally, with the demands of the job.
ï¶ Demonstrates excellent communication skills, organizational skills and customer service techniques.
ï¶ Must perform and manage multiple responsibilities concurrently and work well under pressure.
WORKING ENVIRONMENT:
ï¶ Works indoors at the CarpeVITA Home Care of Delaware's Newport office.
ï¶ Adheres to the Business Casual Dress Code.
PLEASE RESPOND WITH YOUR RESUME... WE WILL REVIEW AND BE IN TOUCH.
THANK YOU FOR YOUR INTEREST IN WORKING WITH CarpeVITA HOME CARE!
