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The Office Assistant - Dispatch is responsible for:
Dispatch/schedule truck fleet daily activities
Track truck fleet & equipment placed
Communicate to Drivers effectively via phone and in person
Generate appropriate documentation
Record/track daily production
Providing information and directing customers in a courteous manner
Generating sales tickets and processing payments
Answering incoming phone calls and emails
Communication with facility managers, owners and other employees
Communicate and provide appropriate information to employees at other locations
Filing
Miscellaneous admin duties as assigned
Key Responsibilities
Must be able to work in a very fast paced work environment and multitask
Must be self-motivated, energetic and require minimal supervision
Must be able to keep information confidential
Must be able to take direction
Must be dependable and reliable
Perform data entry tasks and generate sale tickets with speed and accuracy
Must have basic Microsoft Excel and Word skills
Responsible for keeping their computer updated with information sent from the office
Answer business phone and provide superior customer service
Perform other miscellaneous duties as needed or assigned
Education
1+ years of dispatch experience
Work Requirements
Must pass a pre-employment drug screen
Display a courteous attitude toward co-workers, supervisors and the general public
Demonstrate proficiency with computers and proficiency with Microsoft Excel & Word is required
Additional Requirements
Possess good verbal and written communication skills in English
Understand and execute oral and written directions
Must be able to work in a team environment
