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High School / GED
The Front Office Assistant II in the physicians offices, also known as the Bayhealth Medical Group (BHMG) interacts between a patient and a doctor.
They provide general information and properly direct patients. They are responsible for maintaining records and proper documentation from the patients and the doctors.
They communicate heavily between a patient and a doctor, over the phone or in person.
High School diploma or GED required; Associates degree in Medical Administration preferred. One (1) year clerical / office experience in a medical environment required;
Three (3) years medical office experience preferred.
Must also have :
Excellent customer service skills
Organizational skills
Ability to multi-task in a fast paced environment
Knowledge of medical terminology
Knowledge of medical procedures
Basic computer literacy
