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Req Ref No: JPDEDN99-99
Location: Dover, DE
Duration: 12.0 monthsDescriptionDescription:The Network Administrator will report to a Service Support Administrator.
The Network Administrator supports any end point device on the WAN or LAN of Supported agencies while providing excellent documentation and customer service.
This position requires a detail-oriented professional with a passion for public service in the Information Technology field. Responsible for a wide range of desktop and network applications, this includes their uses, how to maintain and manage them. Responsible for ensuring that the uptime, performance, resources and security of the computers they manage meet the needs of the end users.
Must be able to provide excellent next level support for customers client and other agencies) and customers in compliance with the client policy and procedures. Services provided will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup and in collaboration with other client staff, vendors and customers.
Requires excellent communication and problem solving skills.
The Network Administrator is expected to possess technical proficiency in support, configuration and reliable operation of Windows OS, MacOS, Android, IOS, Linux and at least one other core Technology Domain listed. A qualified candidate must have the aptitude and drive for learning the other Core Technology Domains.The Core Technology Domains include the following:Installing, configuring, supporting and maintaining physical and some virtual Windows Servers
Utilize management solutions such as KACE, SCCM, BigFix, and MDT to provision, deploy, update and troubleshoot end-user devices
End user management solutions such as Active Directory, Desktop Authority, and Group Policy Management
Internet Protocol (IP) and subnet management solutions such as Infoblox or Microsoft DHCP server
Secure various end-user devices on a network such as mobile devices, laptops, desktop pcs and servers, on a network using security solutions such as McAfee EPO, CrowdStrike, and Microsoft Bitlocker Administration Management.
Writing automation scripts in Powershell, Ansible, and/or SQL
Core Skill Competencies the candidate possesses from professional work experience :IP and subnet management solutions such as Infoblox or Microsoft DHCP server
Secure various end-user devices on a network i.e. mobile devices, laptops, desktop pcs and servers, on a network using security solutions such as McAfee EPO, CrowdStrike, and Microsoft Bitlocker Administration Management.
Writing automation scripts in Batch File scripting, Powershell, Ansible,
Skills :Prior experience Installing, configuring, supporting and maintaining physical and some virtual Windows Servers
Required
2
Years
Prior experience working with System management solutions to provision, deploy, update and troubleshoot end-user devices
Required
1
Years
Prior professional experience and proficiency in Support, Configuration and reliable operation of Windows 7 and 10 OS
Required
3
Years
Prior professional experience and proficiency in Support, Configuration and reliable operation of Mac OS
Required
1
Years
Prior experience with one or more of the following: KACE, SCCM, BigFix,or MDT
Required
1
Years
Excellent communication skills (both written and oral)
RequiredPrior experience Troubleshooting and Diagnostic of hardware and software
Required
2
Years
Possesses one or more of the Core skill competencies listed in the questions sectioon below (please note that you must answer the question)
Required
1
Years
Prior professional experience and proficiency in Support, Configuration and reliable operation of Android OS
Highly desired
1
Years
Prior professional experience and proficiency in Support, Configuration and reliable operation of iOS
Highly desired
1
Years
Prior professional experience and proficiency in Support, Configuration and reliable operation of Linux
Highly desired
1
YearsVIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.