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Job Description:Processing of legal subpoena documents. Responsible for fulfilling account documentation requests after reading and interpreting subpoena demands. Negotiating deliverables and due dates required. This includes Federal, State, Civil, Criminal Subpoenas for retail account documentation. Ownership for caseload and managing due dates for that caseload. Searching for customer accounts on bank computer systems. Maintain Productivity and Quality standards to ensure maximum efficiency of operations. Communication with banking centers, internal/external attorneys, Federal, Customers, State local agencies and out of state agencies is required. Duties include phone support, maintaining case files on internal tracking system, searching customer bank accounts and placing account messages on accounts. Some telephone contact with Banking Centers, internal/external attorneys, & government may be required. Must have at least 1 year of previous subpoena processing experience.Required skills:Experience processing legal documents is required . (Subpoena experience a plus).Able to work additional hours/weekends as volumes dictate.Proficient in MS Office, Word, Excel, and Outlook Express.Excellent written/verbal communication skills with strong PC and analytical abilityMust be able to meet critical deadlines and work under pressure in a stressful environment.Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently.Strong organizational skills.Must be a team player and able to build strong working relations with business partnersKnowledge of internal bank and bank policies and procedure a must.Must be able to be on Phone for Extensive Periods of Time as requiredMust be able to lift/carry 40 poundsAbility to perform in a high stress, fast paced, short deadline environmentDesired SkillsExperience communicating with law enforcement officials and internal/external attorneysPosting Date : 09/12/2019Location :Newark, DE, Christiana IV, 800 Samoset Dr,
United States
Travel : NoFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftWeekly Schedule : M-F 7:30-4:00Assistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
