Helpdesk Engineer (M/F), English Speaker

Helpdesk Engineer (M/F), English Speaker

Vacancy expired!

Job Description

As a part of a successful and growing international team, you will assists in providing end users with assistance on technical issues over the phone and in person, answering questions, making initial diagnosis of any malfunction, performing troubleshooting and taking and coordinating remedial action.this job opportunity will allow you to develop a career within our fast growing international Bank.

• Installs / configures computer hardware, software, systems, networks, printers and scanners.
• Conducts diagnoses and solves computer software and hardware faults.
• Ensures production of the quality development, in compliance with the bank’s standards.
• Monitors and maintains computer systems and networks.
• Communicates with staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Replacing parts as required.
• Works continuously on a task until completion (or referral to third parties, if appropriate).

Qualifications

• Bachelor degree or above in Computer Science or related field.
• 1- year experience in operating system: Windows Server, VMware and Linux/Unix.
• Very good command of English. Knowledge of Chinese is a strong plus.
• Comprehensive and in-depth understanding of the application status and development direction of information technology.
• Good analytical and problem solving skills.

• Team spirit.
• Interested to work in a multi-cultural business environment
• Team player, organized and accurate working attitude, flexible and solution-minded.
• Committed, confident, determined, self-motivated and with work ethic.

Additional Information

This position is based in Luxembourg and open with immediate effect. Should the above mentioned criteria match your expectations, please do not hesitate to send your CV by Smart Recruiters.