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The City Director is accountable for city performance related to both adult and youth programing goals
HQ provides structure and best practices and the City Director uses city knowledge to maximize product quality, revenue, and margins
Manage city budget, revenue plans & cash flow
Create & execute city growth strategy - for both youth and adult programs
Full time team recruitment, selection, hiring & training
Build Team Office Culture
Ensure proper roll out of new company processes
Office Team Evaluation & Discipline
Staff Vacation management
Confidential management of staff compensation
Internal office & team communication - including both kids & adult staff
Design and manage leagues and events to meet local demand
City Strategy & Planning
Stickler for Branding, Operational Structure & Integrating kids programming
Collect program metrics and analysis throughout the season and develop tools for evaluation - for youth and adult programs
Escalation point for customer service issues
Anticipate and provide proactive solutions to prevent customer service problems from arising in the future
Grow market by identifying new opportunities and relationships
Develop relationships with current and future league venues
Track the needs of each site including improvements
Obtain permits for current and new locations
Facilitate partnerships with community organizations, neighborhoods and potential funders
Seek out and manage new business opportunities through development projects, bar, local sponsor, & local government relationships
8-10 Years Experience, ideally in a sport or event management and/or business development capacity
Experience managing a team
Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats
Excellent written and verbal communication skills
Dynamic personality interested in working in, and contributing to, a fun and active office environment
Experience managing a budget
Experience growing a team
Entrepreneurial experience
MBA
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.