Desktop Support / Technical Analyst (Onsite)

Desktop Support / Technical Analyst (Onsite)

03 Jul 2022
District of Columbia, Washington, 20003 Washington USA

Desktop Support / Technical Analyst (Onsite)

Vacancy expired!

Location: Washington, DC (May need to travel to Maryland and Virginia locations)
Hire Type: Contract (3 to 6 months) Required Skills:
BA / BS in Information Systems, Computer Science, and 5+ years equivalent technical support work experience
Ability to analyze and solve semi-routine and more complex computer related problems
Previous experience in troubleshooting, hardware, network and remote access problems is required
At least 5 years of experience working in a fast paced, demanding desktop support environment for a medium to large company
At least 5 years of experience in executive level support in an enterprise corporate setting in an onsite and remote capacity
At least 5 years of experience supporting Windows 10 and OS X
At least 5 years of experience supporting Microsoft Office suite of products
At least 5 years supporting multifunction network printers
At least 5 years of experience supporting remote users
At least 6 years of experience supporting video conferencing solutions such as Skype for Business, Microsoft Teams, Blue Jeans, Google Hangout and Zoom, etc.
At least 6 years of experience using a helpdesk ticketing solution to manage workload
At least 5 years of experience using cloud app (Egnyte and Nasuni)
At least 5 years of experience using VMWare
At least 3 years of experience with JAMF / JAMF Cloud management
At least 5 years of experience with Windows Server 2012/2016/2019
LAN/WAN knowledge. - Soumen Mondal

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