Vacancy expired!
Planet Technologies, a Microsoft Gold Partner, is looking for a Top Secret cleared Help Desk Specialist to join our Federal team.
This person would be responsible for providing technical assistance and support related to query response, running diagnostics, isolating problems, and determining and recommending solutions to the SharePoint Developers.
Responsibilities
Develop and implement tasks of Microsoft SharePoint based applications and solutions for the federal client
Provide day-to-day support developing and improving SharePoint sites, Access databases, and business process management tools
Manage user access controls and security permissions
Support user acceptance testing and the preparation of user manuals and training for SharePoint applications
Monitor Space usage and make recommendations on resolutions
Resolve technical issues through debugging, research, and investigation based on experience with standard concepts, practices, and procedures within a particular field
Work in accordance with approved life cycle methodologies and perform configuration, program coding, and testing
Skills Required
Experience in technical writing translating business requirements into SharePoint capability / functions
Associates degree or higher in Information Technology or related field; Bachelor’s preferred
Demonstrated capabilities and experience with the following software applications SharePoint Site Administration 2010 and 2013, Microsoft Dynamics CRM 2010 and 2013, and Microsoft Access Database 2010
Experience with Web / Graphic Software including Fireworks, Dreamweaver, Illustrator, and Photoshop
Experience in designing software applications using Software Development Life Cycle (SDLC) from requirements analysis through testing and deployment
Certification in SharePoint 2010 and 2013 technologies; other Microsoft certifications including MCTS, MCSE, or MCSD are highly desired
Essentials
Education : Bachelors Degree
Experience : 0-2 years
Citizenship Requirement : US Citizen
Clearance Required : Active Top Secret Clearance
Location : Washington, DC
Travel : 0%
