Managed Print Services (MPS) Deployment Technician II
Vacancy expired!
Title:Managed Print Services (MPS) Deployment Technician II Location: Washington, DC 20433 Duration: 9 Months
Selection Criteria / Required Skills
Minimum of 3 years of experience working in the office technology support field
Excellent communications skills; oral, written and interpersonal communication skills must be proficient in English
Good knowledge of UniFLOW and MyQ secure print application technology
Proficiency in MS Excel, PowerPoint & MS word document skills
Experience in ServiceNow on Asset/inventory management is desired
Experience with the standard operating systems and desktop software including but not limited to Microsoft Windows 10, SQL and SAP.
Strong knowledge of hardware and software products and problem solving/troubleshooting skills.
Working knowledge of office technology hardware – PC’s and printers.
Ability to function well in a team-based environment and to contribute towards common goals.
Strong planning and organization skills.
Courteous and patient demeanor with clients
Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success
Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so
Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view
Analyzes facts and data to support logical decisions regarding the project work
Available to work after hours when needed
Educational Qualifications and Experience:
Education: Bachelor’s degree
Role Specific Experience: 5+ years of experience working in the office technology & printing support field.
Experience with the standard operating systems and desktop software, including but not limited to Microsoft Windows 10, SQL and SAP is a plus
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