Managed Print Services (MPS) Deployment Technician II

Managed Print Services (MPS) Deployment Technician II

23 Nov 2024
District of Columbia, Washington, 20433 Washington USA

Managed Print Services (MPS) Deployment Technician II

Vacancy expired!

Title:

Managed Print Services (MPS) Deployment Technician II

Location: Washington, DC 20433

Duration: 9

Months

Selection Criteria / Required Skills
  • Minimum of 3 years of experience working in the office technology support field
  • Excellent communications skills; oral, written and interpersonal communication skills must be proficient in English
  • Good knowledge of

    UniFLOW and MyQ secure print application technology
  • Proficiency in

    MS Excel, PowerPoint & MS word document skills
  • Experience in

    ServiceNow on Asset/inventory management is desired
  • Experience with the standard operating systems and desktop software including but not limited to Microsoft Windows 10, SQL and SAP.
  • Strong knowledge of hardware and software products and problem solving/troubleshooting skills.
  • Working knowledge of office technology hardware – PC’s and printers.
  • Ability to function well in a team-based environment and to contribute towards common goals.
  • Strong planning and organization skills.
  • Courteous and patient demeanor with clients
  • Client Orientation - Takes personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success
  • Drive for Results - Takes personal ownership and accountability to meet deadlines and achieve agreed-upon results, and has the personal organization to do so
  • Teamwork (Collaboration) and Inclusion - Collaborates with other team members and contributes productively to the team's work and output, demonstrating respect for different points of view
  • Analyzes facts and data to support logical decisions regarding the project work
  • Available to work after hours when needed

Educational Qualifications and Experience:
  • Education: Bachelor’s degree
  • Role Specific Experience: 5+ years of experience working in the office technology & printing support field.
  • Experience with the standard operating systems and desktop software, including but not limited to Microsoft Windows 10, SQL and SAP is a plus

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