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Training firm located in Fairfax, VA is seeking an experienced Full Time Customer Service Representative. Our company delivers public (open-enrollment) training seminars, customized on-site courses, and comprehensive conferences and trade shows throughout North America. Through innovative training procedures, our seminar leaders facilitate the guided discovery so necessary in fully comprehending complex issues.
For more information on our firm, please visit our website at www.falmouthinstitute.com.
Responsibilities include:
Responding to customer service phone calls and emails
Organizing and maintaining a file system
Greet and provide great customer service to clients
Receive and process payments for services
Be professional and thorough with data entry, emailing, filing, and faxing.
Qualifications:
Excellent interpersonal, verbal, and written communication skills
Strong multi-tasking skills, outstanding attention to detail, and organizational skills
Comfortable working with computers
Proficiency in MS Office products such as Outlook, Word, Excel, and PowerPoint
Must enjoy working with people to resolve challenges
Eager to take on new responsibilities and have a proactive approach
Please reply to this listing with your resume and a brief cover letter or email.
