Guest Service Liaison (Washington DC)

Guest Service Liaison (Washington DC)

15 Jul 2024
District of Columbia, Washington 00000 Washington USA

Guest Service Liaison (Washington DC)

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Rose’s Restaurant Group (by James Beard Award winner Chef Aaron Silverman) is seeking a Guest Service Liaison for its fine dining restaurant Pineapple and Pearls.

Some things to know about us:

Our Mission. Our mission is “To make this the most enjoyable fine dining restaurant to work in and the most enjoyable fine dining restaurant to dine in”. This is the reason we are here. This is why we do what we do.

We are big on communication and organization. We believe these are huge keys to success. And the better we are able to communicate and organize ourselves, the more success we will have.

We are big on teaching and growth. We work hard to make sure everyone is constantly growing and learning. We want everyone who works with us to become a better cook, barista, chef, manager and most importantly, leader when they leave us.

We like having fun. While we take our jobs very seriously, we also do so lightheartedly. In other words, we love to hustle and get better everyday but we also love to do it while laughing and having fun at the same time. (And yes, that is possible).

We have awesome benefits for full time employees:

100% employer covered medical and dental insurance

Vision plan

Most major holidays off

Free local gym membership

Parental Leave program

Dining discounts at all three of our restaurants

Sommelier Certification Reimbursement

Generous PTO plans

Financial literacy training

WMATA SmartBenefits Program

Continued education opportunities

Who we are looking for:

Our ideal candidate is someone who, most importantly, has a real passion for making other people happy. Candidates should be comfortable in a fine dining environment and possess a strong interest in hospitality, food and wine.

What the job looks like:

The Guest Service Liaison is the face of the restaurant and the first person a guest interacts with. They are someone who is intelligent, outgoing, thoughtful and detail oriented. Responsibilities include greeting guests and making sure their entire experience is wonderful from start to finish! The Guest Service Liaison reports directly to the Guest Liaison manager.

If this position interests you, please apply with your resume and a cover letter highlighting your background and notating why you are interested in joining our team.

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