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La Sandia - Tyson's Corner is seeking an engaging, hospitality focused General Manager. The ideal candidate would have a genuine love of taking care of both guests and staff alike. This person has a great business acumenÂwith a proven track record of growing sales. Most importantly, we are looking for someone who is great at creating memorable experiences for guests. ÂPosition: General ManagerReports To: Director of OperationsCore Tasks and Responsibilities: Interview, hire, evaluate, reward, and discipline FOH personnel and assist Chef with BOH employees, if needed.Orientate, motivate, train, and educate all FOH personnel in restaurant policies,  procedures, and rules.Schedule appropriately for successful operation of the restaurant.ÂEffectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation.Oversee all FOH supplies and hard goods orders ensuring that the restaurant is stocked appropriately for the time of year and advise appropriate person on any ordering needs.Educate FOH personnel in product knowledge.Build rapport with restaurant guests and ensure an organic, enjoyable and memorable experience.Ensure that all restaurant signage is accurate and in keeping with the theme of Restaurant.Responsible for keeping all signage up to date.Conduct end of week inventories accurately and timely for beverage program.Responsible for accurately reporting payroll on a daily basis.Responsible for the end of night closeout and cash drop.Maintain the Aloha database with accurate items and prices.Maintain employee files.Perform all daily tasks as indicated on opening and closing checklists.Ultimately responsible for cleanliness and repair of Restaurant and office.Conduct weekly manager meetings.Work closely and with all management staff.Foster a culture in which customer satisfaction is the primary concern.Establish open lines of communication between FOH and BOH at all times.Establish role as a spokesperson for the restaurant within the community and with restaurants guests.Be entrepreneurial in all endeavors with a view to increasing sales and guest satisfaction.Maintain knowledge of local competition and general industry trends.Ensure adherence to all budget line items.People Skills:Maintain positive relationships with guests, vendors and staff, both FOH and BOH.Praise in public, criticize behind closed doors, give constructive feedback when appropriate.Constantly develop staff in food knowledge, beverage knowledge and service.Develop and maintain strong work relationships with all staff.Beverage Program:Ensure proper purchasing levels, delivery and storage of beverage program for the entire restaurant.Oversee the weekly liquor, wine, beer & N/A Beverage inventory fluctuations to stay within +/-$500 Standards.Oversee physical menus and ensure accuracy.Oversee cleanliness of Bar, Liquor/Wine/Beer/N.A. beverage storage areasGroup Functions:Work with sales team to adhere to all SOPs for event functions.Communicate all special events, parties, and occupancy levels during the FOH meetings.Work with Group Sales Director to facilitate all groups.Utilize SOP for groups in restaurant dining room.Continue to work directly with group sales team to grow this segment of our business.Financials Functions:Maintain acceptable RSH standards following budget on:Labor CostControllable ExpensesGeneral and Administrative ExpensesÂBeverage CostÂAccomplish all tasks and assignments as directed by the Director of Operations, COO or Richard Sandoval, in a timely manner, meeting deadlines as necessary.Staffing Functions:Improve and maintain management presence on the floor during service.Maintain a positive and healthy working environment for all staff FOHÂMaintain FOH staff turnover to a minimum.Reduce or eliminate written guest complaints.Maintain a 90% or higher over-all score on both the Bar and Dining Room Spotters Reports.Maintain and practice the Open-Door policy open communication with staff.Enforce all house rules and policies setting an example to all staff.Maintain acceptable RSR standards on:Upkeep and cleanliness of the restaurant Line up procedures, departmental meetings Inventory (Non-Food and Cutlery, Glassware, Flatware)Reduce glassware and flatware breakagesMaintain management skills:Delegate tasks and responsibilitiesBe able to multi-taskResponding to guest complaints expeditiouslyAttention to detailEffective communication with staff and guestsHiring; training and termination processesEmployee relations disciplining; socializingMaintain a high level of competence and confidence from all managers, directors and staff.You can expect to have 2 days off and in return we expect a minimum 50-55 hour work week.QUALIFICATIONS:ÂMust have at least a high school diploma or GED. ÂPrevious F&B experience is required with at least 2 years of Assistant Manager experience or above. ÂMust be able to work well under pressure and be self-motivated. ÂMust have good organizational, time management and sales skills. ÂGood communication skillsboth written and verbal. ÂPosition requires sitting, handling, eye-hand coordination, walking, standing, stooping, and kneeling. ÂThis position may on occasion be required to assist with set up which may require the lifting, carrying, pulling or pushing of approximately 2150 pounds.Please apply online with Richard Sandoval Hospitality at: https://modern-mexican-restaurants-inc.oasisrecruit.com/job/129913/la-sandia-tyson-s-corner-seeks-a-dynamic-general-manager?s=cl
