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The UPS Store located at 2021 L St NW Ste 101 Washington, DC. 20036
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
May open and/or close the store and perform end-of-day accounting, etc.
QUALIFICATIONS
High school diploma or GED required
Strong computer skills, including Microsoft Office
Fast typing skill is required
Strong verbal and written communication skills, including spelling and math
Eligible to obtain a Notary license
Prompt, reliable, and responsible
Able to lift 40+ pounds
Neat, clean, and professional appearance
Highly professional and dependable
Non-smoking environment
Able to work on Saturday
BENEFITS
Employee Discounts
Paid vacation and sick leave after one year
PLEASE SEND RESUME VIA EMAIL ONLY!
