Service Department "Shop Foreman"

Service Department "Shop Foreman"

25 Jul 2024
Florida, Fort lauderdale 00000 Fort lauderdale USA

Service Department "Shop Foreman"

Vacancy expired!

Petersons Harley-Davidson Of Miami is looking for a full time Service Department Shop Foreman

Summary Description

Assure high levels of service department proficiency & quality of work by assisting the service manager with quality control, efficiency of technicians, and by performing major service work in a timely manner.

Key Results Areas

Major vehicle service

Quality Control

Service Department Proficiency

Major Duties & Responsibilities

1. Major Vehicle Service

Perform prompt, dependable, high quality MAJOR vehicle service work for (internal& external) customers

Perform major vehicle service work (ie ;engine overhauls, customer fabrications, wreck repairs, etc.)and other work which lesser skilled technicians do not perform efficiently

Create detailed estimates for complicated repair orders such as insurance claims, wreck repairs, & customizations

2 .Quality Control

Assist the service manager with quality control

Minimize come backs by inspecting all outgoing work for completeness, thoroughness, safety & quality

Perform service work (or be highly involved with repairs) on all come backs to ensure All problem areas are corrected. Ensure the vehicle is fixed right and all customer expectations are met.

3 Service Department Proficiency

Assist service manager with continual improvement of overall service department proficiency

Review all technicians work-in-progress to ensure quality & timeliness

Occasionally assist technicians when they are having difficulty performing service work

Ensure technicians maintain and improve their productivity and efficiency by assigning tasks within their realm of competency during busy times and coaching them to improve both knowledge and speed during down times

Notify service writer/manager of additional work needed or any delays if expected

You must be a Master Technician in The Harleys-Davidson Recognition program, have a valid drivers license with a motorcycle endorsement, be able to pass a security background check and pass a drug test.

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