Account Manager

Account Manager

16 May 2019

Account Manager

Vacancy expired!

City Wide Maintenance of Jacksonville is the largest and fastest growing independently owned franchise in the City Wide family . Locally, we were named one of the Top 50 Fastest Growing Small Companies in 2015. Our overall approval rating on Glassdoor is 85% and we boast of a great compensation package and work/life balance. The perfect candidate will have a passion and desire to deliver exemplary customer service and out work the competition! Our company is fast-paced and constantly growing, and we are looking forward to adding another star performer to our team!

As a City Wide Facility Service Manager, you will be the day to day, one point of contact for the commercial properties where we provide service.

Basic job functions:

Serve as single point of contact with clients and perform inspections on accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;

Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;

Train/develop your Night Manager(s) and crew members to meet/exceed client expectations;

Ensure in house staff is trained to deliver exemplary service to clients;

Implement company policies and procedures associated with client service levels.

Preferred Qualifications:

Provides excellent customer service and builds strong client relationships

Solves problems proactively

Desires to learn and grow professionally

Works independently

Communicates in a professional, direct style

Brings previous service industry experience

Benefits:

Comprehensive benefits package to include: PTO, health/dental/vision insurance, voluntary benefits, gas allowance

Requirements:

5 years of operations, sales, or customer service experience

Previous management experience

Undergraduate Degree (Business or related field) is preferred

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