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Job Description:DESCRIPTIONAssociate should have knowledge necessary to research and/or service active and/or paid off automobile, marine and recreational vehicle collateral. Works in a team environment where answering questions and providing information to fellow associates will occur throughout the day, and leading by example is expected. Completes reports and logs work assignments as required. May have direct contact with bank customers, state licensing agencies, and business partners and is expected to present self and department in a professional manner. Will require good working knowledge of applications used to complete tasks, with solid knowledge of overall PC functionality in a Windows environment. Should effectively use Outlook, Excel and Word as required by team function. Must have ability to work independently, set priorities, and solve routine problems without direct supervision. Will be required to demonstrate adaptability to change, show leadership abilities in team huddles and meetings, and an ability to work in a self-directed team environment. Undetected errors could have measurable impact on external customer and dealer relationships.Required Skills:
Strong 10-Key and typing skills
General knowledge of products/services including basic understanding of simple-interest loans
Must have collateral knowledge and understanding of state specific rules and regulations
Ability to adapt well and manage high volume or production with same day SLA
Solid knowledge of overall PC functionality in a Windows environment
Strong organizational and time management skills to perform multiple tasks within limited time frames
Ability to adapt quickly to change without negative impact to performance and/or productivity
Ability to work independently with minimal supervision
Excellent interpersonal and communication skills, written and verbal
Exhibit professional demeanor in all situations
Strong team player
Ability to lift 20 pounds, stand for extended periods of time and sit for extended periods of time
Desired Skills:
Proficient in Microsoft Applications
General knowledge of products/services including basic understanding of simple-interest loans
Knowledge of titling processes with the DMVs
Posting Date : 09/17/2019Location :Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 600,
United States
Travel : NoFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftWeekly Schedule : M-F 8:30am-5pm, flexibility requiredAssistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
