End User Systems Engineer

End User Systems Engineer

20 Jun 2024
Florida, Jacksonville, 32224 Jacksonville USA

End User Systems Engineer

Vacancy expired!













Job Title of Needed Resource

EU Systems Engineer



High Level Project Description

Provide ongoing administrative support for the End User Device Management environment using SCCM, Intune and other administrative tools necessary to successfully manage the environment



Scope of Responsibility

As part of the End User Services Program, Crowley is seeking an End User Systems Engineer. This is a technical role that requires knowledge and expertise across many IT functions related to the End User experience, including Active Directory, Unified End Point Management (UEM), Application Configuration / Testing, End Point Security configuration management as well as the technology to manage these activities.

This persons' primarily responsibility will be to manage the packaging, testing and deployment of security patches, end user applications, policy management and other activities that support the End User Computing Strategy.



Min Years of Experience

5 -8+



Onsite / Remote

Onsite OR Remote



Mandatory Skills Needed:




  • Provide Support in the following areas:

    • UEM (SCCM / CMG / InTune)

    • Active Directory

    • Group Policy

    • Windows 10 Administration

    • M365 Stack

    • PowerShell Scripting



  • Experience and knowledge in managing and supporting MDM platforms

  • Review / Recommend process improvements to help drive efficiencies in supporting the EU Device Management platforms

  • Define, build, and adopt processes and procedures that support best practices to enhance the EU Computing experience

  • Review / Recommend desktop solutions (Hardware / Virtual) that support best practices and business requirements

  • Manage efforts related to End Point device patching / reporting efforts

  • Manage Crowley's "Gold Image"; recommending Add / Remove / Changes to applications or configurations

  • Assist with overall IT Device Lifecycle, working with internal partners (ITAM / Sourcing) and external vendors.

  • Support the End User Services team as the Tier 3 support function, monitoring and responding to tickets as needed

  • Provide technical leadership to Deskside Support functions

  • Assist with support / KBA documentation

  • Support adoption of Microsoft 365 applications and service integrations into the end-user experience including OneDrive, Teams & SharePoint

  • Partner with other teams to enhance the EU Computing environment through automation or other opportunities

  • Support Hardware / Software audit activities as required





Desirable Skills:



  • 5+ years' experience working in a Windows enterprise environment

  • 5+ years' experience working with Active Directory

  • 5+ years' experience deploying Office 365 applications in an enterprise environment.

  • 8+ years of general IT experience
    Extensive knowledge of Windows 10 administration, Active Directory, Group Policies, Office / Microsoft 365 Stack, UEM (SCCM/Intune), PowerShell

  • Experience with zero touch OS deployment

  • Experience managing devices / strategy in a remote workforce environment

  • Solid grasp of standard client/server Networking and Internet fundamentals.

  • Knowledge of IT Service management based on ITIL.

  • Strong interpersonal skills.

    • Ability to clearly communicate ideas in business-friendly and user-friendly language.

    • Ability to work as part of a team in a collaborative role



  • Highly ambitious and self - directed.

  • Keen attention to detail.

  • Proven problem analysis / solution ability





Deliverables:



  • Perform monthly packaging / testing / deployment of Microsoft Security Patching

  • Package / Test / Deploy specific business requested applications

  • Perform monthly SLA reporting of patch deployment efforts

  • Perform support activities related to End User Device management





Project Duration:

6 mo - Contract to Hire



Related jobs

Job Details

  • ID
    JC15640246
  • State
  • City
  • Job type
    Contract
  • Salary
    $40.00 - $41.00 per hour
  • Hiring Company
    Experis
  • Date
    2021-06-20
  • Deadline
    2021-08-19
  • Category

Jocancy Online Job Portal by jobSearchi.