IT Support Analyst

IT Support Analyst

20 Jun 2024
Florida, Jacksonville, 32099 Jacksonville USA

IT Support Analyst

Vacancy expired!

Position: IT Analyst



Location: Remote

Type: 3-6 month contract (right to hire)

Compensation: $30-35 /hr based on experience

Support the Office 365 team with initial day-to-day focus on end user support of the Microsoft 365 platform. Assist with automating Office 365 administration tasks with PowerShell scripting. Opportunities for business solution development, based on experience.

Skills/Experience
  • Support end users with technical questions, best practices, and training for the Office 365 platform. Document Knowledge Base Articles.
  • Gathering requirements and documenting new or changing business solutions.
  • Assist with developing business solutions within Office 365, using Power Apps, Power Automate, Microsoft Flow, SharePoint Online.

Skills/Experience
  • SharePoint Online & OneDrive
  • Microsoft Teams
  • Office 365 Groups
  • Technical Troubleshooting
  • Technical Service Management
  • Service Now or other ticketing systems
  • Knowledge of application development lifecycle including specification, documentation, and quality assurance
  • Ability to teach technical concepts to non-technical end users
  • PowerShell scripting experience
  • Solid understanding of SharePoint permissions

Benefits available! (Healthcare, Dental, Vision, 401k, Short/Long-term Disability, PTO, Life)

#ZR-Tech

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