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Fullstack Academy is the premier software development school located in New York City and Chicago. Y Combinator-backed, our school has garnered the attention of Forbes, TechCrunch, and Business Insider, among others. The reputation of our school is built on the professional success of each and every one of our students. Students have gone on to promising careers at top-tier companies, like Google, Facebook, Amazon, and Spotify. In January 2016, we created the Grace Hopper Program, a need-blind software engineering program for women. In 2017, we launched Web Development Fellowship @ Fullstack Academy in partnership with NYC Tech Talent Pipeline, to offer a tuition-free version of our flagship Web Development Immersive to eligible New Yorkers.DESCRIPTIONAs a University Program Director at Fullstack Academy, you will own the growth and health of a Fullstack Academy university partner bootcamp. This position will manage operations for the University of North Florida bootcamp, engaging with students and instructional staff to ensure an exceptional student experience. You’ll also be the face of the program to the local community, building our brand with potential students. And you’ll be the liaison between Fullstack Academy’s leadership, our internal teams, and our university and community partners.This role reports directly to our Head of University Programs and collaborates remotely with our Fullstack Academy headquarters in New York. This role will physically work from Jacksonville, Florida.This position is an opportunity to join a leading Education Tech brand, and help the community of Jacksonville train its next generation of tech professionals. Fullstack Academy has helped transform the lives of thousands of students across the United States, and we’re hoping you’ll help us achieve that mission in Jacksonville.RESPONSIBILITIES
Oversee day to day activities of our Jacksonville university partner location, to ensure we are delivering on our brand promise of an exceptional learning experience
Manage classroom satisfaction, measure student engagement, and guide/coach students to ensure they successfully complete their course
Manage classroom reservations, instructional staffing, and operational logistics
Measure and report key course metrics on a monthly basis
Student Experience (Satisfaction Surveys)
Graduation Rate
Host and run local marketing events, including information sessions
Develop and foster relationships with local community organizations to build brand awareness
Implement a feedback loop with centralized Fullstack teams to improve all aspects of the university program
Work with Finance team to ensure all staff and other payments are made and on a timely basis.
Help locate space and negotiate rental agreements when appropriate, for hosting and running classes.
Serve as the escalation point of contact for students, staff, partners, and alumni regarding the university program
Responsible for interacting with key relationships within their region, including university and community partners
Attend class events, demo days, and class launches.
QUALIFICATIONSWe think you will be a successful candidate if you have:
Worked in a role where motivating others was essential to your success
A track record of delivering outstanding customer/student satisfaction
Exceptional communication skills and experience representing a brand
Experience working in a growth environment and being comfortable with a dynamic role and set of responsibilities
The ability to operate and execute independently, while collaborating virtually with internal teams and leadership to get the support you need to drive success
A magnetic personality combined with a positive attitude, collaborative zest, and professionalism
Passion for creating positive outcomes in people’s lives through education
We think you will be an exceptional candidate if you have:
Experience in the coding bootcamp, higher ed, or OPM industry
