Tech Customer Service (Non-Technical & Technical) (Jacksonville, FL)

Tech Customer Service (Non-Technical & Technical) (Jacksonville, FL)

21 Jun 2024
Florida, Jacksonville 00000 Jacksonville USA

Tech Customer Service (Non-Technical & Technical) (Jacksonville, FL)

Vacancy expired!

Note: Please apply separately at orchardinfo.com/apply. This job is open for all zip codes in Jacksonville!

About Orchard

We're a rapidly expanding startup company based in Gainesville, FL that helps seniors with technology. Our team of techies travel to customers' homes and help them with their devices. Work includes repair, tutorial, setup, and recommendation. The problems we solve could be technical or non-technical. We welcome all backgrounds but with an emphasis on: Engineering, Education, Sociology, Psychology, Nursing, and Pre-Med.

Apply even if your fields of study or background isn't listed above.

Once a Techie you will:

Travel to homes of customers and help them with their devices.

Explain complex technical concepts using simple terms.

Keep composure while easing customer's frustration and solving technical problems.

Do the primary to-do, while finishing up two side to-dos, while also keeping track of three other to-dos.

You must have:

Your own transportation. A car, a bike, a unicycle.

Empathy, especially toward people drastically different than you.

Humility, so you can grow at exponential speed.

An open heart and a willing mind.

Would be nice for you to have:

Customer service experience.

Tutoring or teaching experience.

Experience working with children or elders.

Experience working in tech support.

Learn more about the company: orchardinfo.com

Learn more about this role: orchardinfo.com/techie

To apply, please head to our website at orchardinfo.com/apply.

We look forward to your application!

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