Front Desk Agent (Margaritaville Key West Resort)

Front Desk Agent (Margaritaville Key West Resort)

18 May 2024
Florida, Florida keys 00000 Florida keys USA

Front Desk Agent (Margaritaville Key West Resort)

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We are seeking a Full-time Front Desk Agent at Margaritaville Key West Resort & Marina.

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Job Responsibilities:

• Greet guests in a friendly manner and follow check in/out procedures

• Take payments and post accurately to guest accounts

• Follow set polices regarding cash handling

• Communicate with other departments in a friendly and professional manner

• Be aware of local attractions and restaurants and make recommendations to guests

• Handle incoming telephone calls and other guest communication in a professional manner

• Accurately communicate with other shifts regarding issues arising from day to day operations

• Other duties as required

Requirements:

• Must be able to speak, read, write and understand English

• Excellent written/verbal communication skills

• Must be detail-oriented and a team player

• Be punctual and reliable

• Ability to work well under pressure

• Experience using Microsoft Office and general computer operations

• Prior experience with OPERA preferred

Margaritaville Key West Resort offers competitive pay, benefits to full-time employees and growth opportunity.

*EOE & Drug Free Work Place

Apply in person at:

Margaritaville Key West Resort & Marina

245 Front Street

Application hours are from 9am to 3:30pm

Can also send resume to:

hr@margaritavillekeywestresort.com

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