Guest Services Agent (Margaritaville Key West Resort)

Guest Services Agent (Margaritaville Key West Resort)

02 May 2019

Guest Services Agent (Margaritaville Key West Resort)

Vacancy expired!

We are seeking a Full-time Guest Services Agent at Margaritaville Key West Resort & Marina.

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Job Responsibilities:

Greet guests in a friendly manner and follow check in/out procedures

Take payments and post accurately to guest accounts

Follow set polices regarding cash handling

Communicate with other departments in a friendly and professional manner

Be aware of local attractions and restaurants and make recommendations to guests

Handle incoming telephone calls and other guest communication in a professional manner

Accurately communicate with other shifts regarding issues arising from day to day operations

Other duties as required

Requirements:

Must be able to speak, read, write and understand English

Excellent written/verbal communication skills

Must be detail-oriented and a team player

Be punctual and reliable

Ability to work well under pressure

Experience using Microsoft Office and general computer operations

Prior experience with OPERA preferred

Margaritaville Key West Resort offers competitive pay, benefits to full-time employees and growth opportunity.

EOE & Drug Free Work Place

Apply in person at:

Margaritaville Key West Resort & Marina

245 Front Street

Application hours are from 9am to 3:30pm

Can also send resume to:

hr@margaritavillekeywestresort.com

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