We are seeking a Full-time Guest Services Agent at Margaritaville Key West Resort & Marina.
This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.
Greet guests in a friendly manner and follow check in/out procedures
Take payments and post accurately to guest accounts
Follow set polices regarding cash handling
Communicate with other departments in a friendly and professional manner
Be aware of local attractions and restaurants and make recommendations to guests
Handle incoming telephone calls and other guest communication in a professional manner
Accurately communicate with other shifts regarding issues arising from day to day operations
Other duties as required
Must be able to speak, read, write and understand English
Excellent written/verbal communication skills
Must be detail-oriented and a team player
Be punctual and reliable
Ability to work well under pressure
Experience using Microsoft Office and general computer operations
Prior experience with OPERA preferred
Margaritaville Key West Resort offers competitive pay, benefits to full-time employees and growth opportunity.
EOE & Drug Free Work Place
Apply in person at:
Margaritaville Key West Resort & Marina
245 Front Street
Application hours are from 9am to 3:30pm
Can also send resume to: