Vacancy expired!
QR Code Link to This Post
We are seeking a full-time Guest Services Manager at Margaritaville Key West Resort & Marina.
The Guest Services Manager is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. Often provides the first point of contact for guests and is responsible for creating an excellent first impression. Responsible for all Front Office Associates duties as well as; scheduling, inventories, training new staff to resort standards, resolving customer challenges, and aiding in all departments.
EXPERIENCE & EDUCATION:
⢠High school diploma or equivalent
⢠Bachelor degree preferred
⢠Prior hospitality experience required
⢠Previous experience with Windows, Microsoft Office, and Opera or similar property management system.
REQUIREMENTS:
⢠Must have excellent communication skills
⢠Must be able to read, write, and speak English
⢠Must be able to work well under pressure
⢠Must be highly detailed orientated
⢠Must be able to work in a fast paced environment
⢠Must be professional in appearance and demeanor
⢠Must always ensure a teamwork environment
⢠Ability to work a flexible schedule that may include evenings, weekends and holidays
⢠Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
⢠Must have a passion for creating an exceptional experience for all guests
⢠Possess strong leadership, motivational, organizational and verbal communication skills
Margaritaville Key West Resort offers competitive pay, benefits to full-time employees and growth opportunity.
*EOE & Drug Free Work Place
Apply in person at:
Margaritaville Key West Resort & Marina
245 Front Street
Application hours are from 9am to 3:30pm
Can also send resume to:
hr@margaritavillekeywestresort.com
