Hotel Group seeking Overnight Security Officer (Key West)

Hotel Group seeking Overnight Security Officer (Key West)

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The Keys Collection is currently hiring for an Overnight Security Officer for our four properties in Key West. This is a full-time overnight position that includes benefits, retirement savings, PTO and vacation time, an associate travel discount program, and more!

If interested, please apply online at highgate.com/careers.

Fundamental Requirements:

• Use proper radio etiquette at all times.

• Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.

• Maintain and review daily activity log.

• Maintain confidentiality with respect to guest and employee incidents.

• Hold briefing with Guest Services staff both at the beginning and end of shift.

• Check ID of visitors/employees as necessary.

• Access secured areas for authorized personnel.

• Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).

• Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.

• Assist during medical emergencies.

• Respond to emergency situations, including medical, security, guest complaints, etc.

• Investigate assault complaints.

• Assist outside agencies, as necessary, to maintain effective liaison.

• Respond to altercations, and investigate.

• Have knowledge of hotel and guestroom locking systems.

• Monitor TV cameras, if applicable.

• Administer First Aid/CPR as necessary.

• Challenge suspicious persons.

• Check safety hazards.

• Administer Heimlich Maneuver and or First Aid/CPR as necessary

• Complete Incident/Accident reports in a clear and concise manner.

• Monitor employees as they enter and exit the building.

• Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.

• Document all deliveries.

• Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.

• Provide escorts to persons carrying money, or other requests.

• Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable.