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Front Desk Receptionist in Veterinary Practice
Busy Veterinary practise seeking a Front Desk Receptionist. Applicant must be able to multitask and work efficiently with attention to detail in a fast-paced environment. Smoke-Free Environment.
Duties include:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording
Willing to be cross trained.
Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, Quality Focus, Good Work History.
Experience helpful
