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Aldevron is an industry pioneer with a core competency in manufacturing for gene and cell therapy. We supply high-quality plasmid DNA, mRNA and proteins to our clients, who are breaking new ground on the world’s most important and challenging solutions to benefit us all. We're looking for innovative, forward-thinking individuals who share our goals of advancing science and making an impact on the world. Aldevron is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.Job Summary:The Associate Client Relations Manager has a passion for science and communication. This role is responsible for understanding and internally communicating client needs and expectations using standardized templates, scheduled meetings, emails, and instant messaging. Responsibilities include a diverse set of tasks that will focus on generation of standard product quotes, deal and pipeline data maintenance, and monitoring sales cycle and supporting customer reengagement.As an Associate Client Relations Manager, you will have the opportunity to work directly with clients who are consuming enzymes for mRNA manufacturing. Working closely with a Client Relations Manager, you will gain an understanding of Aldevron’s Protein Business Unit, setting yearly goals to achieve business and career milestones.As an Associate Client Relations Manager, you will have the opportunity to work directly with clients who are consuming enzymes for mRNA manufacturing. Working closely with a Client Relations Manager, you will gain an understanding of Aldevron’s Protein Business Unit, setting yearly goals to achieve business and career milestones.Responsibilities: Client Relationship Management including:Support pipeline management through deal maintenance in CRM system according to the established company criteria. Support sales opportunities through generation of standard product budgetary estimates and quotes at request of Client Relations Manager or Field Sales.
Generation of stability and storage quotes at request of Client Relations Manager or Field Sales.
Creation of internal project documents that communicate project scope and client expectations.
As needed, work with Field Sales on client re-engagement post order.
Lead international documentation review prior to quotation
Corporate Representation and DutiesProvide feedback to commercial, marketing, and sales on current and new products and services.
Identify and share opportunities for other Aldevron platforms with appropriate colleagues
Work with technical SMEs, Project Management, and Scheduling for continuous
improvement of systems
Sales OperationsFollow all standard Aldevron practices for recording client interactions and deals in corporate CRM system.
Follow all standard Aldevron practices for processing client purchase orders in coordination with Client Relations Coordinator(s).
Qualifications:Bachelor’s degree in scientific field preferred. Alternatively, a bachelor’s degree in business with an Associate’s degree or minor in a scientific field will be considered. Experience communicating directly with clients, with preference for biotechnology industry.
Experience working in a regulated laboratory environment (e.g., cGMP and/or ISO 13485).
Hands-on experience with protein expression and purification.
Excellent written and oral skills.
Demonstrated organizational skills.
Excellent computer skills.
#LI-LW1When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) .We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation. If you’ve ever wondered what’s within you, there’s no better time to find out.
