Enterprise Citrix Engineer - Vice President - Miami - Full Relocation Package Avail
Vacancy expired!
Full Relocation package being offered for this position. Onsite 3 days per week
Job Summary: - SME for Citrix (VDA and VDI) who can drive proper Citrix cloud architecture as well as the companies current VDI deployment. - Evaluate thin clients for Citrix use and provide guidance. - Support day to day Citrix escalations. - Perform Citrix engineering work in lab, dev, prod as well as assist on all other related Citrix projects. Job Title: Workplace Experience - Citrix Engineer Job Description: As a member of the Workplace Experience Team, you will be responsible for the creation, maintenance, and improvement of the firm wide next generation user environment—but specifically Citrix Virtual Apps and Desktops in a multi-cloud environment (e.g. AWS, Azure, etc.). In this role you will provide advanced support on all VDI, EUE (End User Experience), and remote access issues as we modernize all aspects of our remote app and desktop offerings. Responsibilities:
Design, build, refine, and maintain a world class virtual desktop environment
Continuously move the company forward by researching new and emerging technologies
Build efficient, resilient, and adequately documented systems so the team can focus on the next priority instead of operational tasks
Architect and implement automation to streamline the management, creation, and maintenance of the companies remote environment ensuring a consistent, reliable, and high-performing environment
Author design documents, Service Desk training documentation, facilitate peer review, and lead presentations to committees for approval
Effectively troubleshoot issues to resolution while embracing the culture of root cause analysis
Coordinate vendor escalations by acting as a bridge between support engineering resources and the company.
Assist with continuous monitoring of systems, software, and hardware
Proactively identify issues related to the CVAD (Citrix Virtual Apps and Desktop) environment and help resolve them quickly
Handle incoming incident reports and effectively troubleshoot issues to resolution while embracing the culture of root cause analysis
Required Qualifications:
Experience with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop), FAS, ADC (formerly NetScaler), and Storefront
Experience managing ADC in a multi-region, multi-zone HA environment
Experience managing ADCs using Citrix Application Delivery Management (ADM) as the centralized management solution.
Experience in managing an enterprise VDI environment (5,000+ active users worldwide) including persistent and non-persistent
Strong understanding of Windows 10 and Office 365
Strong understanding of modern management concepts using SCCM and/or Intune and Autopilot (image creation, driver management, software deployment, and patch management)
Support of Windows folder redirection, ideally to OneDrive
Experience configuring and troubleshooting Microsoft Group Policy, DNS, Networking, and Active Directory
Experience with PowerShell, batch, VBScript, Terraform or other automation technologies
Experience with Windows profile management solutions such as FSLogix andCitrix UPM
Expertise maintaining appropriate VDI endpoint hardware, such as IGEL/WYSE thin clients
Strong communication, interpersonal and diagnostic skills
Ability to shift priorities quickly and prioritize accordingly
Managing workload using Agile methodologies including sprints and story points
Preferred Qualifications:
Experience leveraging Workspace Environment Management service (WEM) for resource and profile management
Understanding of Citrix Cloud offerings
Experience with cloud technologies including AWS, AVD, or other third-party cloud providers
Experience implementing modern patch management practices for frequent operating system and application updates. For example, Windows 10 feature updates, Microsoft Office 365 update channels, and cumulative preview Windows Updates.
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.