Room Attendant

urpose: To service guest rooms in accordance with Novotel Miami Brickell Standards. Reports to: Executive Housekeeper, Assistant Executive Housekeeper, Housekeeping Supervisors Essential Functions:  Responds to all guest requests appropriately. Always greet our Guests warmly with a smile, call them by name whenever possible.  Responsible for servicing an assigned number of guest rooms Keeps the supply cart and immediate work areas neat and organized at all times Checks all equipment prior to and after its use to ensure that it is in good working order Removes room service tables, trays and garbage from guest rooms   Strip bed using proper techniques and change bed linens on a daily basis   Removes soiled towels and replace as needed   Place soiled linens and towels down linen chute.   Clean shower walls, tub, sink vanity (all items on counter ),  toilet and floor  on a daily basis   Spot clean walls, window glass and sill, doors and baseboards   Dust and clean all furniture daily, including chairs, lamps, desk, tables and TV.   Replace any stationery items and in-room amenities as needed   Replace any used drinking glassware with sanitized ones   Replace terry and robes as needed Self inspector – inspect areas to confirm cleaning standards have been met.   Clean  refrigerator, ice bucket, coffee maker, telephones, clock/CD/radio, TV remote    Cleans all mirrors and picture frames throughout room on a daily basis   Ensures all light bulbs throughout room are working and replace as needed and/or call for assistance Hand in any articles (lost and found) to a Supervisor or turn it in to the housekeeping/loss prevention office   Recycle at every opportunity (newspaper, glass bottles, etc.)   Knows and uses all the Heartist Model and Novotel Miami Brickell standards for the department.    Performs any special duties as assigned by management.