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Financial Operations Recovery Process Specialist - United States/Remote - PS26412Location: United StatesNewRequisition #: PS26412Responsible for providing technical direction, guidance and resources to associates on a day to day basis.Primary duties may include, but are not limited to:
Serves as a first line resource for financial operations associates for workflow and technical related processes.
Provides operational training, assists associates by answering day-to-day technical questions, monitors inventory to ensure workflow remains uninterrupted, and handles complex case research and resolution.
May review and monitor associates work for quality standards.
Reviews department policy and procedure manuals for accuracy and works to ensure procedures and polices are accurate and complete.
May research operations workflow problems and system irregularities.
Assists with the development and testing of process improvement solutions and other operational improvements.
Requires:
BA/BS degree;
up to 3-5 years related experience;
previous experience in high-volume operations (claims, customer service, enrollment and billing);
or any combination of education and experience, which would provide an equivalent background.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2016 Diversity Inc magazine Top 50 Company for Diversity. To learn more about our companyth and apply, please visit us at antheminc.com/careers. EOE. M/F/Disability/Veteran.
