Dispatcher/Reservation Specialist

Dispatcher/Reservation Specialist

25 Feb 2024
Florida, Okaloosa / walton, 32531 Okaloosa / walton USA

Dispatcher/Reservation Specialist

Vacancy expired!

654Limo and Autoworks of Destin are looking for a friendly, self-motivated, team-player who is tech savvy, detail oriented and loves customer service!

This position requires strength in multi-tasking, attention to detail and a strong desire to work with people. It also requires being comfortable with technology, using multiple software programs/platforms simultaneously while communicating with customers and team members.

Duties include but not limited to:

Ensuring high level of customer service.

Responding to lead requests.

Answering incoming calls and making outgoing calls.

Booking reservations.

Answering customer calls to assist with quotes, questions, needs, or complaints.

Answering driver calls to assist with their trips.

Calling customers and drivers to confirm their trip details.

Solve problems quickly

Send emails, check voicemails, and learn new software

Tracking driver locations

Dispatching trips to drivers

​Qualifications:

Must be able to work Holidays, Weekends, and flexible hours.

Ability to listen and follow directions

Ability to multi-task

Organizational skills

Excellent written and verbal communication skills

Type 45+ words per minute.

Please call us for more information.

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