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Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.This position is responsible for overseeing and maintaining the quality of cleanliness in the public areas, the exterior grounds and two pool areas, and a 7 story parking garage. The Hyatt Regency Orlando is a 1641 room upscale property with 300,000 square feet of meeting space, a large lobby area and a tremendous amount of pre-function space. Additionally, this role will include the leadership of a team of public area night cleaners. This position requires an individual possessing a self-motivation and a strong attention to detail. Other responsibilities will include managing staff levels, scheduling, inspection of public areas, maintaining necessary inventory levels, and the ability to inspire others to be their best.The ideal candidate will have previous housekeeping or public areas experience, along with a demonstrated ability to lead a diverse team of associates.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.This is not your typical career opportunity. This is the Hyatt Touch.Qualifications:
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
Teach employees importance of, and how to greet guests and courteously solve guest requests
See that inspection program is consistently maintained
Assure all safety and security policies and procedures are followed
Work closely with all other Departments
Work closely with vendors to assure proper pricing, delivery, and maintenance
Experience teaching, supervising, and mentoring multilingual and multicultural staff
Ensure OSHA and ADA policies are adhered to
Experience with special needs of VIP Guests
Insures proper staffing levels for customer service, and facility goals
Coach and counsel employees to reflect Hyatt service standards and procedures
Primary Location: US-FL-Orlando Organization: Hyatt Regency Orlando Pay Basis: Hourly Job Level: Full-time Job: Housekeeping/Laundry Req ID: ORL006371 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
