Business Analyst - Technology Enterprise Change Management

Business Analyst - Technology Enterprise Change Management

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Overview

Who We Are

For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world-s leading institutions the tools, capabilities, and services to be distinctive investors. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity.

BNY Mellon is a leader in the world of investment services and investment management, and our businesses support the full range of stakeholders of the financial system including:

• Managing the custody of approximately $37 trillion financial assets of the world-s leading institutional investors, hedge funds, sovereign wealth funds, and corporates
• Investing approximately $2 trillion as one of the largest global asset managers across a wide range of asset classes
• Providing collateral, liquidity, and funding for the world-s largest banks through our markets franchise
• Serving family offices and high net worth individuals through our wealth management franchise
• Providing a full suite of solutions to advisors, broker-dealers, family offices, hedge and '40 Act fund managers, registered investment advisor firms and wealth managers
• Advising large global corporations on a range of trust and other solutions
• Providing integrated managed data services to asset managers

What We Do

Enterprise Change Resiliency Office Overview (ECRO)

The

ECRO for BNY Mellon, a first-line enterprise-wide office, which leads the Firm-s change management and resiliency functions.

Enterprise Change Office Overview (ECO)

In order to strengthen an Enterprise-wide approach to Program Delivery and establish a scalable resilient operating model that builds delivery capabilities across Technology, Operations, the lines of business and support functions, BNY Mellon has evolved how we deliver programs of change across the bank. As part of this strategy, a new ECO has been created to provide central oversight, governance, and strategic execution. The ECO establishes policy and performs a governance function with select enterprise program delivery accountability founded on a federated model that partners with the program delivery teams from Technology, Operations, the lines of business and other functional areas across the organization.

Job Responsibilities

• Consults with stakeholders to analyze, define, and prioritize business requirements and functional and operational specifications for a functional work stream.
• Formulates and defines program scope and objectives for the work stream with thorough understanding of business processes in a specific business domain.
• Represents the business to all areas of IT in resolving issues and developing technology solutions.
• Elicits, challenges, and prioritizes business requirements.
• Translates into functional design and use case models.
• Develops project scope and identifies objectives, constraints, issues, risks and assumptions for large programs.
• Is accountable for overall delivery of assigned functional work stream on a large-scale program.
• Aligns resources, seeks input from key constituents, and manages others to achieve desired results.
• Provides guidance on development of the functional requirements and user documentation. Assists in developing implementation/conversion strategy and implementation plan.
• Manages scope and change throughout the initiative utilizing formal change control and requirements traceability.
• Gathers and analyzes information and develops recommendations to address major business objectives that span multiple, global business and technology areas. Works with business and technology teams to develop technology roadmap strategy.
• Trains users on new or enhanced applications and/or systems of higher complexity. Serves as point of contact or subject matter expert for the business on specific systems.
• Provides technical consultation concerning business implications of complex application development projects.
• Supports testing of new or enhanced applications and/or systems and provides guidance to junior team members on complex testing tasks including case development, requirement traceability analysis, test preparation, script writing, and functional test execution.
• Uses deep expertise and broad knowledge of regulatory and legal requirements and BNY Mellon corporate policies involving risk and control to support the development of improved business processes through technology.

Standard Job Responsibilities

• Analyzes, defines and prioritizes the business requirements, functional specifications and operational architecture for up to and including highly complex strategic, global programs.
• Provides consultation to IT and business management on applying technology to business opportunities and planning and implementing cross-functional applications or systems. May allocate/coordinate work within a team/project.
• Elicits, challenges, and prioritizes requirements using standard processes and templates, and translates into functional design and use case documents.
• Develops project scope, objectives, constraints and assumptions for a given large, strategic, multi-year project.
• Participates and provides guidance in development of the technical design, test plans, and user documentation.
• Consults internal business groups on requirements, functional architecture and implementation.
• Tracks scope and change throughout the remainder of the initiative utilizing formal requirements management principles, including change control and requirements traceability.
• Gathers and analyzes information to assist in development of recommendations to address strategic business objectives that span multiple, global business and technology areas.
• Participates in industry forums and keeps current on domain knowledge for their specific business and application areas of expertise.
• Applies experiences with existing software and/or systems development processes to develop better processes to be used in the future.
• Actively influences software development process improvement initiatives.
• Provides senior level consultation to internal business groups on process improvement projects designed to improve their business results.
• Contributes to the achievement of related teams' objectives.

Qualifications

• Bachelor's degree in business or technical-related discipline, or equivalent work experience is required, advanced degree is preferred.
• Six to eight (6-8) years of experience in providing consulting advice to Senior IT and Business Management is required.
• Experience in the securities or financial services industry is a plus.

Preferred Qualifications

• Business Analysis and technical experience within a complex eco-system including multiple system applications is preferred, as well as some experience managing enterprise-wide programs is highly desired.

• Transformation/Process Change experience is preferred.
• Experience supporting clients within multiple lines of business is preferred.