Instructional Designer II

Instructional Designer II

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Generic Position Summary
As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under close supervision or within well-established guidelines to complete routine tasks.

Specific Job Summary
The Instructional Designer II is responsible for conducting required analyses and designing training materials for a variety of delivery methods including instructor-led, computer-based, web-based and mobile training.

Generic Expected Contributions

• Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
• Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
• Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
• Assists more senior associates in achieving business results by:
  • utilizing technical knowledge to identify opportunities to enhance the effectiveness of business processes.
  • establishing priorities for self and, where appropriate, others.
  • allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.
  • contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).
• Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
• Performs other duties as appropriate.

Specific Expected Contributions

• Use established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation, and evaluation.
  • Conducting analyses in support of program development.
  • Develop curriculum and associated products in multiple formats.
  • Design engaging training materials for a variety of delivery methods, including instructor-led, computer-based, web-based, and mobile training.
  • Develop and package training products using computer-based training (CBT) authoring systems.
• Work with Graphic Artists, Programmers, and Subject Matter Experts in the development of interactive multimedia courseware.
• Research and identify data sources for instructional material development and additional information needed for instructor and participant materials.
• Design interactive training materials that include sound instructional design methodology, appropriate training strategies, and participant activities for small and large groups.
• Develop evaluation tools for the assessment of trainee knowledge and performance.
• Perform work without appreciable direction.
• Resolve problems with training deliverables and services and make any necessary modifications.
• Scale design efforts to meet production timelines and targeted levels of interactivity.
• Keep abreast of training and development research: learning theory, motivation theory, and new materials, methods and techniques.

Generic Candidate ProfileSuccessful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:
Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required.

Specific Candidate Profile

Education:

• Bachelor’s Degree in related field with 3+ years of direct ISD experience.

Experience:

• Minimum of 3 years of experience in development of courseware training materials.
• Experience in hospitality, timeshare or sales and marketing industry.
• Functional experience with eLearning authoring software is required, such as Captivate, Storyline, etc.
• Experience using established methodologies in all stages of the instructional design process, including needs assessment, analysis, design, development, implementation and evaluation.
• Experience developing courseware outlines, storyboards, graphic requests, onscreen lessons, instructor guides, trainee guides, test questions, and assessments.
• Experience creating various graphic design elements that support learning efforts.
• Experience in the development of Instructor-led training and various support materials including PowerPoint presentations, job aids, participant materials and instructor scripts.
• Demonstrable experience using the Adobe Creative Suite is preferred.
• Knowledge or experience in emerging development technologies such as gamification, chatbots and AI (Artificial Intelligence).
• Experience with Learning Management Systems administration and reporting
• Experience with video editing and animation software such as Camtasia, Vyond, etc.

Skills and Attributes:

• Superior time management and organizational skills.
• Strong written and presentation skills.
• Strong quality assurance/editing skills.
• Flexibility in dealing with a fast-paced, changing environment.
• Excellent organizational skills in order to manage multiple task/priorities simultaneously.