Vacancy expired!
SummaryIn response to COVID-19, the incumbent will serve as a Temporary Program Support Assistant for the Orlando VA Healthcare System, Lake Baldwin Campus assigned to the Ambulatory Care Service (Occupational Health Department) in Orlando, FL. Assignments to other facilities within the Orlando VAHCS may be required to meet the needs of the service.ResponsibilitiesThe incumbent will serve as the Program Support Assistant for the Occupational Health Department to facilitate ongoing employee healthcare, the smooth running of the office/clinic, physician credentialing, and future residency program as it relates to the Orlando VA Healthcare System. The work consists of duties utilizing administrative and technical skills, statistical analysis, and positive communication skills with internal and external customers. Duties and responsibilities include, but are not limited to: Incumbent is responsible for receipt and distribution of all mail and correspondence for the office ensuring items requiring follow-up or actions are appropriately suspended and presented for completion. Performs a variety of administrative duties including, typing, copying, faxing, filing, and other tasks associated with maintaining and supporting the work performed by the Office of the Chief of Primary Care Service. Maintains and manages leadership calendars for a business unit. May be required to provide office coverage for other administrative/clerical staff as requested. Performs administrative work in support of the care and treatment given to employees/patients, such as receiving employees/patients. The incumbent also reviews work measurement functions for the Orlando Occupational Health Department to ensure that basic reporting requirements and procedures are being followed that reports provide clear and concise information. Serves as the liaison to schedule meetings, obtain conference rooms, arrange for, monitor, and secure equipment, teleconference lines, videoconference equipment, services, and products and copies as needed. Maintains the procurement/purchasing records and reports. Coordinates travel, makes travel arrangements, prepares travel estimates and maintains records of travel cost of staff members and other budget items. Monitors and controls business papers, correspondence, and records, including the coordination of minutes, action items, and documents needed by the office. Receives, assigns, and monitors externally and internally generated correspondence and inquiries. Monitors the progress of management's reports, notes, memoranda, date, etc. to ensure their satisfactory and timely conclusion by preparing documents and/or supporting these functions for the office. Obtains and monitors the use of services, supplies, and equipment both clerical and medical. Prepares resource status reports for the Chief of Primary Care and Occupational Health supervisor. Work Schedule: Monday - Friday, 08:00 AM - 04:30 PMTelework: Not AvailablePosition Description/PD#: Program Support Assistant/PD675-07091-AFinancial Disclosure Report: Not Required This job opportunity announcement may be used to fill additional vacancies in similar positions within corporate Orlando. This includes the same grade level and occupational series, but may be used for a different service or location. The incumbent may be required to travel within sites of the Orlando VA Healthcare System.The incumbent will be required to be trained at the Lake Nona Campus prior to being stationed at the Lake Baldwin Campus.RequirementsConditions of EmploymentQualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/08/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: maintaining employee/patient files, administering or advising on medical record systems, maintaining and/or processing medical records, analyze data to determine and evaluate results, trends, and developments, scheduling and monitoring of purchasing/procurement transactions for the full range of standard items and service, ensures observance or deadlines and coordination of internal comments and inquires, and procures, authorizes, controls, and justifies a variety of general support services. You will be rated on the following Competencies for this position: Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Capacity Management: Knowledge of the principles and methods for monitoring, estimating, or reporting actual performance or the performance capability of information systems or components. Clinical Informatics: Focuses on the application of informatics and information technology to deliver healthcare services and develop and/or manage business requirements specifically to health information system IT solutions. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Health Informatics: Knowledge of health informatics, i.e. design, configuration and management of health information and clinical support systems; health data collection, storage, extraction, manipulation, reporting and communications. Oral Communication: Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas. Quality Assurance: Knowledge of principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards. Writing: Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: See VA Directive and Handbook 5019. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.EducationThere is no educational substitution at this grade level.Additional InformationReceiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This is a bargaining unit position. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.
