Senior Financial Analyst, Travel & Expense Management

We are seeking a Senior Financial Analyst, Global T&E – Travel Planning who will play a key role in ensuring a smooth and policy-compliant travel experience for Versant employees. This role supports the day-to-day travel operations in coordination with Versant’s Travel Management Company (TMC), and serves as a go-to resource for traveler support, pre-trip planning, vendor coordination, and travel policy adherence. The analyst will also support global travel program initiatives and reporting across air, hotel, and ground transportation services. Key Responsibilities:Service DeliveryServe as the primary point of contact for travel-related inquiries from employees, including reservations, policy guidance, traveler support, and preferred supplier utilization.Partner closely with Versant's Travel Management Company (TMC) to oversee daily travel operations, resolve service issues, monitor service levels, and drive continuous improvement.Manage traveler profile onboarding and maintenance, ensuring accurate traveler data, travel preferences, and compliance requirements are configured within the booking platform.Assist in supporting high-priority travel requirements for executive leadership, production-related events, and other critical business needs.Collaborate with Human Resources, Finance, Procurement, Security, and business stakeholders to support evolving travel requirements and operational needs.Develop, maintain, and enhance traveler-facing resources, including travel policies, SOPs, FAQs, communications, and training materials.Partner with Communications to continue to enhance and expand travel-related content to Versant’s internal portal “The Verse.”Support traveler safety and duty-of-care processes by coordinating with internal and external partners during travel disruptions, emergencies, or risk events.Coordinate activities related to the hotel RFP process, including spend and demand analysis, supplier engagement, support for rate negotiations, and rate loading.Standards and ControlsMonitor and enforce compliance with company travel policies, negotiated supplier programs, and approval requirements.Audit negotiated supplier rates in the online booking tool to ensure rate availability, accuracy, and compliance with contracted agreements.Review and analyze out-of-policy bookings, identify trends, recommend corrective actions, and escalate exceptions as appropriate.Monitor unused ticket inventories and travel credits, ensuring timely utilization and reporting of potential savings opportunities.Partner with the TMC and internal stakeholders to maintain data accuracy across booking systems, traveler profiles, and reporting platforms.Support audit requests, policy reviews, documentation retention, and internal control activities related to business travel spend.Assist in evaluating and maintaining travel program governance, controls, and compliance processes to support organizational objectives.PerformanceTrack and analyze key travel program metrics, including advance purchase behavior, supplier adoption, policy compliance, online booking utilization, missed savings, and traveler satisfaction.Analyze travel spend data and trends to identify savings opportunities, inform decision-making, and support travel program optimization.Prepare recurring and ad hoc travel reports, dashboards, and executive summaries for Finance, Leadership, Procurement, and other stakeholders.Identify opportunities to improve operational efficiency, reduce travel costs, and enhance the overall traveler experience.Support supplier performance reviews by analyzing service levels, traveler feedback, utilization trends, and contract compliance.Assist in benchmarking travel program performance and identifying best practices to support continuous program improvement.PeopleDeliver training and onboarding for employees, executives, and administrative assistants on travel tools, policies, and booking processes.Serve as an advocate for travelers by proactively resolving issues and ensuring a positive traveler experience.Act as the liaison between employees, travel suppliers, and the TMC to manage escalations and ensure timely issue resolution.Support change management initiatives related to policy updates, technology enhancements, supplier transitions, and travel program communications.Build strong working relationships with internal stakeholders to ensure travel services effectively support business objectives.