Veterinary Receptionist

Veterinary Receptionist

25 Jul 2024
Florida, Orlando 00000 Orlando USA

Veterinary Receptionist

Vacancy expired!

We are looking to add additional team mates! If you would love to work with the best veterinary receptionist team in Orlando then apply with us. Animal Medical Clinic of Orlando is a (5) doctor practice in the downtown area. Veterinary receptionist experience is a must. Full time position.

Veterinary Receptionist Job Description :

¬ Feel and express a genuine liking for animals and for working in an animal care environment.

¬ Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks.

¬ Can answer client's inquiries about hospital policies, basic animal care questions, cost of routine procedures and products.

¬ Can maintain the appearance of the front office through cleaning and organization.

¬ Can maintain positive, cooperative relationships with other employees.

¬ Can display tact and diplomacy with staff members and clients even when busy or hectic.

¬ Can work almost constantly in the presence of other staff members and clients.

¬ Can answers telephones and handles calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system.

¬ Can deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time.

¬ Receives and relays telephone, fax, and email messages accurately and promptly.

¬ Can accurately maintain an alphabetical filing system.

¬ Can greet clients, enters or updates client and pet (animal) information into practice computer system, escorts to exam rooms for medical procedures.

¬ Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates.

¬ Can outline costs and fees in a positive light while supporting hospital payment policies.

¬ Can prepare client invoices and obtains payments for services performed.

¬ Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales.

¬ Understands and carries out oral and written directions.

¬ Can turn phone-shoppers into clients through relationship building and bonding.

¬ Can easily remember clients and patients names and uses them.

¬ Has good computer skills and shows accuracy in inputting details.

¬ Can accurately handle payment transactions.

¬ Can handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements.

¬ Can keep the front desk running efficiently and smoothly even when there is a client wait time.

¬ Performs other duties as assigned.

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Job Details

  • ID
    JC2596819
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Florida
  • Date
    2019-07-20
  • Deadline
    2019-09-18
  • Category

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