Inside Sales Customer Service Representative for Appliance Air Conditi (Orlando)

Inside Sales Customer Service Representative for Appliance Air Conditi (Orlando)

14 May 2024
Florida, Orlando 00000 Orlando USA

Inside Sales Customer Service Representative for Appliance Air Conditi (Orlando)

Vacancy expired!

PLEASE DONT APPLY FOR THIS JOB UNLESS YOU ARE LOOKING FOR A CAREER

Wholesale distributor of Appliance, Air conditioning Plumbing, Electrical, and Hardware products with 30 years servicing the local market seeks inside Sales/Customer Service Representative.

Type of Position: Full-Time

Work Days and Time: Typically Monday thru Friday - 8 am to 5 pm with some exceptions. With a rotating Saturday, 8 am to 1 pm schedule

Location:

Orlando, FL

Your Role in this position:

You will be working with existing and new customers (Appliance and Air Conditioning Repair Dealers, Apartment Communities, Property Managers, Maintenance Supervisors).

You will be responsible for maintaining existing accounts and increasing your territories customer base by adding new accounts.

You will be working with the company's Account Executives and Territory Sales Managers to maintain client sales continuity.

Your goal is to build a relationship with our existing and new customers. People like to do business with those they feel they can trust and will not disappoint them.

You will spend 75% of your time on the phone fulfilling customers inquiries and processing orders.

You will be selling tangible products to customers who always need these products and are going to purchase them anyway, just you will be assisting them in deciding who is the right vendor to partner with on the ongoing purchase of these products and that is you.

We dont want to waste your time.

Can you answer Yes to these questions?

Do you consider yourself:

An open and extremely social individual?

Friendly and approachable and easily liked by others?

A chatterbox? Can you talk to a wall and strike a conversation with almost anyone?

Do you have a huge circle of friends?

Does Socializing energize you?

Do you need to be around people all the time?

Are social outings your jam?

Do you like solving problems through talking?

If you can answer YES to all of the above then this posting is a MUST read for you.

Please dont apply for this job if you consider yourself under any of these categories.

Dont apply:

If you are just looking for a job and not a career.

If you dont speak fluent English.

If you hate talking on the phone.

If you are not an early riser.

If you are continually absent for work regardless of the reason.

If you are going to be watching the clock for your breaktimes and 5 pm end of the day.

If you are not a people person.

If you dont consider yourself enthusiastic.

If you dont like to socialize with your co-workers and clients.

If you cannot attend an after-hours work activity with ample or short notice.

If you cannot leave your personal life problems at home (work should be your Oasis)

Now here are the facts about this Job

Responsibilities:

Develop and qualify customer relationships

Outbound calls to develop and maintain a book of active prospects

Work with the company's Account Executives and Territory Sales Managers to maintain client sales continuity

Gain basic product knowledge to properly assist clients with product SKU and Model number selection that is better suited for their needs.

Recommending products to customers based on the customer's specific needs and interests.

Develop product knowledge of all products and services

Process product orders collected from the telephone conversations with both clients and outside sales team.

Communicated via phone and e-mail with clients, outside sales team and vendors to complete order fulfillment process.

You will be required to participate in the local markets industry association events; attending to represent the company. Events could be both during and after typical business hours. Some out of town travel may be necessary.

Focus on continuous professional and personal growth.

Qualifications:

Successful track record in sales preferred.

Strong written and verbal communication skills

The ability to foster teamwork and collaboration

Thoroughness, organization, and efficiency

Strong analytical skills

A creative approach to problem-solving

A willingness to take risks and try new things

A strong work ethic and passion for learning

Experience in appliance, air conditioning, electrical and lighting supplies, plumbing, or hardware/home improvement are a plus but not necessary.

Most have reliable transportation. Seriously we need to you come to work on time.

Skills:

Detail Oriented

Dependable Show up to work on time

Work an 8 am to 5 pm schedule (but be flexible with start and end of times)

Able to travel as required (sometimes on short notice) to attend customer and company events.

Excellent English speaking, reading and writing skills

Ability to follow detailed written and verbal instructions

Honesty and confidentiality are a must

Organized and capable of prioritizing workload

Self-Initiative and capable of working in a self-management environment

Ability to communicate with back-office personnel and navigate thru departments to find solutions and information for your clients.

Quick learners and capable of being self-taught on new computer applications and concepts

Be proficient at Microsoft Office Suites Products. Excel will be your friend.

Ability to learn and use technology and software on multiple platforms.

Previous knowledge of order management systems such as Microsoft Dynamics, SAP, Etc. is a plus.

We seek cool people, Who want to do cool things, With Cool co-workers, in a Cool Environment.

Additional Information

Company offers, access to full benefits package (including medical, dental, vision and 401K), and personal time off (PTO). For immediate consideration please send your resume and salary requirements. Utilize this web portal for applications.

Apply online at https://app.careerplug.com/j/0dq0q5

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